Translation support
Include the job filename, source language, target language, and the error message shown in your dashboard.
Support
Help with credits, EPUBs, and downloads.
BilingualText is an independent project. If a translation fails, a payment does not appear, or an EPUB behaves unexpectedly, contact support with your account email and job details.
Contact support on WhatsAppBilling support
Include the checkout email and credit pack. Credits can take a short moment to appear after payment.
File availability
Downloaded translations should be saved promptly because uploaded and generated EPUB files are retained temporarily.